Shipping & DeliveryPolicy
Kanvas Kloset is committed to deliver your orderwith good quality packaging within given time frame. We ship throughout theyear. To ensure that your order reaches you in good condition, in the shortestspan of time, we ship through reputed courier agencies only. If there is nocourier service available in your area, we will ship your items via GovernmentRegistered Bookpost or Speedpost.
How the delivery chargeis calculated for multiple units?
The shipping charge isspecified separately for every product. For multiple products ordered theprogram will only calculate shipping charges for one product. Thus, a customerwho orders three products is charged shipping cost only for one product. Ourprices are all inclusive.
How long does it take foran order to arrive?
Orders are dispatchedwithin 1 working day or as per the delivery date specified under the product.Most orders are delivered within 2 to 8 working days. Delivery of all orderswill be duly done to the address as mentioned by you at the time of placing theorder.
What if the product isreceived in damaged condition?
If you think, you havereceived the product in a bad condition or if the packaging is tampered with ordamaged before delivery, please refuse to accept the package andreturn the package to the delivery person. Also, please call us at 9870234124 or email us at email@example.com mentioning your Order. We willpersonally ensure that a brand new replacement is issued to you with no additionalcost. Please make sure that the original product tag and packing is intact whenyou send us the product back.
All items sold on our website www.kanvaskloset.com that are returned because they arrived in a damaged/defectivecondition, if size differs or if the item delivered turned out to be differentfrom what was ordered will be eligible for free replacements, provided theexact item is available with us. Once the product is received, return or replacementfor the same will be borne by you.
Wehave a liberal cancellation policy.
How do I cancel an order on kanvaskloset.com?
Ifunfortunately you have to cancel an order, please do so within 24hours of placing the order.
- If you cancel your order before your product has shipped, we will refund theentire amount.
For cancellation after shipping:
- If the cancellation is after your producthas shipped you can refuse the arrived parcel and we will refund 70% of yourentire amount once the product is received back by us.
- If you received the product, it will be eligible for replacement, only in caseswhere there are defects found or if there are any size issues with the product.
To cancel your order contact us on firstname.lastname@example.org or call us on 9870234124
· All sales are final.
· We will reproduce yourorder if we verify that we made an error.
· We must be notified within2 days from delivery of any defects or change of size.
· We may request that youreturn 100% of a defective order or size change within 5 business days beforewe agree to redo your order at our office address.
Apart from condition reserved herein above,the products shall not be eligible for return or replacement.
· Any product that exhibitsphysical damage to the packaging or to the product.
· Any product that isreturned without all original packaging.
· Products sold under anydiscount or sale shall not be eligible for return or replacement.
We do not approve of any refund or cancellation but pleasecontact us if you have any problems with your order.